How to reset your mpro5 app password

  • Updated

Please follow this guide to reset your password in the mpro5 app.

Step 1). Select the forgot password link, located under the username and password fields on the main login screen.
Step 2). Once you have selected the forgot password link, a Forgot Password page will display and ask for a mandatory email address and optional username.
Step 3). Enter the email address that is linked to your account and click Forgot Password. After you have selected Forgot Password a notification message will appear stating the process has been completed.
Step 4). After the app has displayed this notification, you will receive a reset email with a link in it for you to reset your account.
Step 5). Once you have completed all the above steps, open the app and sign in with your new password.

Congratulations you have successfully reset your password.

Please Note:

Please ensure you have either a strong Wi-Fi connection or Good mobile data signal coverage.

When entering a new password, please use a minimum of 6 characters.



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