I can't move onto the next question in my flow

Rob
Rob
  • Updated

If a Flow is not allowing you to progress to the next question, please try the below steps:

Step 1) Check that you haven't missed a question on the page. If you tried to go to the next section and you missed a question, it will be highlighted for you.

Step 2) Ensure that any additional notes or next steps that popped up based on your answers were completed.

Step 3) Make sure you have answered the questions in the correct format. An example of this would be not providing an email address with an @ symbol, or typing a number instead of using a number key (Seven instead of 7).

If the above steps don’t resolve the issue, try the following:

Step 1) You might not have the latest version of the form, try logging out and back in again before performing a full sync. 

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